Excelsior Ambulance Service supports high-performance EMS operation needs across Alabama, Georgia, South Carolina, and Florida. Our goal is to deliver system-level solutions for hospitals and healthcare partners, with a team of EMTs and paramedics providing advanced clinical capabilities across the Southeast.
What makes us elite
Excelsior is a high-performance, specialty-capable EMS partner built for complex transport and system reliability, making us the best first call when the transport requires more than routine movement from one point to another.
Our teams support progressive high-acuity and specialty transports across the Southeast, including respiratory cases, ventilator-capable movement, ALS and Critical Care Transportation, and rural healthcare needs that many ground EMS providers are not equipped to handle. Trained clinicians have access to advanced equipment in the field so healthcare systems can move patients at the right level of care.
In-field capabilities aren’t just a checklist, but ensuring the highest level of care possible for patients who need it. This includes HFNC in rural areas, IV antibiotics in the field, labs drawn in the field, PLS-supported ventilator care, blood products in progress, and POCUS development for heart attacks and trauma.
We invest in our people and our equipment because we know that’s how we save lives. Our philosophy is simple: if a $1,000 piece of equipment has the potential to save even one life, we believe it is worth having. We refuse to compromise on the tools and capabilities our clinicians need to deliver exceptional care when every moment matters.
One partner, every level of care.
From advanced respiratory support and high-acuity inter-facility transfers to 911 response, event coverage, and built-in clinical education, Excelsior is structured for healthcare systems that need more from their ground EMS.
Excelsior ALS provides paramedic-level support for patients who need more than EMT-level monitoring during response or transport. ALS may include cardiac monitoring, IV access, medication support, advanced airway readiness, respiratory assessment, and closer clinical observation during movement.
For hospitals and healthcare partners, ALS helps bridge the gap between BLS and Critical Care Transportation. It gives teams a dependable option when the patient does not require a critical care unit but still needs Advanced Clinical Capability during the transport window.
Excelsior BLS supports medically appropriate ambulance movement for patients who require EMT-level care, safe transport, basic monitoring, oxygen support, CPR readiness, or stretcher movement. Reliable BLS coverage helps hospitals protect higher-acuity resources while still keeping discharge, transfer, and facility movement on track.
Our EMTs are different at Excelsior. They can work up to their full scope of practice in each state where we operate, which most services do not. The payoff is stronger crews, better field readiness, and a better foundation for career growth.
Excelsior Critical Care Transportation supports high-acuity movement that requires advanced monitoring, respiratory support, ventilator-capable care, medication infusions, and trained clinical judgment during transport. These transports are where preparation, equipment, and crew experience matter most.
Excelsior was the first EMS company in Georgia to receive PLS licensure before COVID-19, allowing paramedics to manage ventilators. That capability became mission-critical during the pandemic and continues to support complex respiratory and critical-care transport across the Southeast.
A multi-state footprint, station by station.
Click on a location on the map to see location specific coverage.
The Tuscaloosa Division supports Alabama healthcare partners with EMS coverage, transport coordination, and regional access to Excelsior’s broader service model. This location helps strengthen coverage for hospitals, facilities, and communities that need dependable transport support.
Excelsior’s Birmingham-area presence supports hospitals, facilities, and healthcare partners with access to BLS, ALS, specialty transport, and system-level EMS coordination. This location helps serve one of Alabama’s major healthcare markets with reliable ground EMS capability.
The Montgomery location supports central Alabama healthcare partners with ambulance services designed around communication, readiness, and transport reliability. Excelsior helps facilities coordinate the right level of EMS support for routine, urgent, and higher-acuity needs.
The Atlanta-area location connects Excelsior to one of the region’s largest healthcare markets. This presence supports high-acuity movement, hospital partnerships, inter-facility coordination, and access to advanced ground transport resources across Georgia.
Excelsior’s Augusta-area presence supports healthcare partners that need dependable EMS and specialty transport across eastern Georgia. The location helps connect local facilities with regional transport resources and higher-acuity ground capability when needed.
The Dublin location helps support rural and regional healthcare needs in Georgia. Excelsior’s presence in this market strengthens access to EMS coverage for hospitals and healthcare partners that may face longer transport distances or fewer local specialty resources.
Ludowici is central to Excelsior’s Georgia presence and reflects the organization’s commitment to serving communities that need capable EMS support beyond major metro areas. This location helps support 911 response, transport operations, and regional healthcare coverage.
Excelsior’s Charleston location supports South Carolina healthcare partners with EMS and specialty transport services built around regional coordination, crew readiness, and reliable communication. This presence helps serve coastal facilities and surrounding communities.
The Myrtle Beach location supports event coverage, facility transport needs, and community EMS support across a high-demand coastal market. Excelsior brings dependable operations and multi-level transport capability to healthcare partners throughout the area.
Excelsior’s Lake City location expands access to EMS and specialty transport support in north Florida. This presence helps healthcare partners coordinate transport needs across rural, regional, and inter-facility settings.
The Screven location supports Excelsior’s rural healthcare presence and helps extend EMS capabilities into communities where reliable access to transport matters. This location supports facility coordination, ambulance availability, and regional healthcare movement.
Located inside Optim Medical Center – Screven, Campus Building 209B
From Initial Call to Full Care
Every transport is a clinical handoff, not just a ride. Excelsior builds the transport process around communication, preparation, and the right level of care from the first call through final transfer.
Hospitals, healthcare partners, and communities need EMS teams that understand both field care and system flow. Excelsior supports each phase with trained crews, appropriate equipment, dispatch coordination, and clear communication between sending and receiving teams.
When emergency response is needed, Excelsior crews assess the situation, initiate care, communicate with receiving teams, and determine the most appropriate transport pathway.
The pick-up process begins with preparation. Crews confirm location details, patient needs, equipment requirements, mobility status, oxygen or monitoring needs, and any clinical considerations that may affect transport.
During transport, Excelsior crews provide care appropriate to the requested service level. Depending on the need, this may include BLS support, ALS monitoring, critical care resources, respiratory support, medication support, or advanced equipment.
A stronger handoff helps the next team take over with clarity. Excelsior supports continuity of care by communicating patient status, transport events, monitoring details, and relevant clinical information to the receiving team.
The numbers behind the capability
For hospitals, the VA, and healthcare partners that need a transport partner operating at the level of their own clinical standards.
Ft. Stewart
Trusted to support one of the Southeast's largest military installations — proof our capability scales to the most demanding partners.
Equipment
Clinical enablement other ground providers — even larger ones — don’t carry.
Advanced respiratory support in the field, including rural areas where HFNC-capable ground transport is often unavailable. Excelsior fills that gap for hospitals that need respiratory capability beyond metro markets.
Transport-grade monitoring that supports ALS, Critical Care Transportation, 911 response, and high-acuity movement. Strong monitoring helps crews identify changes, communicate clearly, and support continuity between care teams.
Blood products on trucks are in progress as part of Excelsior’s continued investment in high-acuity ground EMS. This capability reflects the organization’s belief that equipment should be available when it can help save a life.
POCUS for heart attacks and trauma is in development as part of Excelsior’s field medicine direction. This reflects a Progressive EMS model that continues to expand what trained crews can assess and support before arrival.
Hospitals, Clinics, Events
Excelsior partners with hospitals, health systems, clinics, event organizers, and healthcare decision-makers that need more reliable EMS support across the Southeast. Whether the challenge is inter-facility flow, high-acuity transport, rural respiratory support, event coverage, or emergency response, Excelsior brings a system-level mindset to the work.
Healthcare partners can expect clear communication, level-of-care matching, advanced equipment readiness, and crews trained for more than routine transport. Excelsior supports:
A CAREER WITH BENEFITS THAT MATTER
Excelsior is built for EMTs and paramedics who want clinical growth, advanced equipment, and a workplace that invests in its people. This is a place for clinicians who want to work in a more capable EMS system, expand their scope, and be supported by training built into the organization’s operations.
Excelsior pays 100% of employee health insurance premiums for eligible employees, with medical benefits through Valenz and prescription benefits through SmithRx. When employees use Excelsior service providers, their care is 100% covered with zero out-of-pocket cost.
Training & education
Our Employees Love Working At Excelsior
For hospitals, the VA, and healthcare partners that need a transport partner operating at the level of their own clinical standards.
“Working for Excelsior Ambulance has been a great experience. The company has played a significant role in my professional growth and development as a leader. What started as a part-time job eventually turned into a full-time career alongside people I now consider family. I have worked for several other ambulance companies over the years, but Excelsior stands head and shoulders above the rest. Here, we truly operate as a team, and our shared goal is always to get the job done together.”
Tyrone
Augusta Division Manager
“Excelsior has great career growth opportunities, competitive pay and benefits, a very positive work culture, professional development opportunities, and one of the best upper management teams around.”
Kim
Montgomery, Operations Supervisor
“Excelsior offers great opportunities to advance your career while providing valuable in-house training opportunities. What makes Excelsior different is the way everyone is treated like family, along with the modern fleet and equipment.”
John
Birmingham Division, Crew Chief
“When I came to Excelsior as a brand new EMT, leadership and management at the Dublin Station shaped me into a better EMT and encouraged me to advance my career in the EMS field. Working for Excelsior is a privilege because of the caliber of people whom you are surrounded by.”
Emily
Dublin Station, EMT
“I left an EMS career of 27 years to join the Excelsior Team and I can say it has been nothing but AMAZING. As an Ops supervisor now and a Division Manager of two locations, I have developed my professional growth as a leader in so many ways over the past 5 years. Within this company, we are not just employees; we are a big family team. I look forward to the continued growth of myself and the company as a whole.“
Dedra
Division Manager for Tuscaloosa and Birmingham
“Working for Excelsior Ambulance Service’s Logistics Department has been an incredibly rewarding experience. The department’s commitment to efficiency and excellence ensures that every operation runs smoothly, which directly impacts the quality of care provided to patients. I take pride in being part of a team that values precision and reliability, knowing that our efforts contribute to saving lives.”
Tee
Director of Logistics
“The crews are friendly and the camaraderie/sense of community is strong. I appreciate the aggressiveness of the patient care guidelines, as well as the constant evolution of how patient care is done, and quickly understood that is an environment where I could thrive. And ultimately, [Excelsiors] belief in its people being its greatest asset. In everything from compensation to the understanding that family is above all else, it is apparent that this was a great decision, and I have blossomed in the environment.”
Carl
Director of Education
“I really enjoy working for Excelsior Ambulance Service and am grateful to be part of such a great team. Excelsior values its employees and provides a positive, supportive work environment. I’m proud to be part of Excelsior and look forward to continuing to grow with the company.“
Serena
HR Admin
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